Bigwhale Marketing Private Limited (the “Company”) would like to thank you for visiting our Platform www.vexon.in
This policy is prepared and published by virtue of Section 43A of the Information Technology Act, 2000, Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”), and Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
Person visiting our Platform shall be referred to as “User/You” throughout this policy.
This Policy describes how we may collect or receive your personal data, the types of personal data we may collect, how we use, share and protect these data, how long we retain these data, your rights, and how you can contact us about our privacy practices.
Please note, by visiting the Platform you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Platform.
By mere use of the Platform, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
The Company reserves its right to change the Policy at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
Individual’s Personal Information shall mean information capable of identifying the User and includes (but is not limited to):
a. User’s name along with password.
b. Name, address, telephone number, email address and other contact details including IP address of User.
c. User’s date of birth and gender.
d. Information regarding User’s transactions on the Platform (including sales or purchase history).
e. User’s financial information such as bank account information, credit card, debit card or other payment instrument details.
f. Any other items of Sensitive Personal Data or Information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 enacted under the Information Technology Act, 2000.
Sensitive Personal Data or Information includes:
Passwords
Financial information such as bank accounts, credit and debit card details or other payment instrument details
Physical, physiological and mental health condition
Sexual orientation
Medical records and history
Biometric information
Information received by body corporates under lawful contract or otherwise
Certain information provided by Users may allow for personal identification of the Users, including email addresses, telephone numbers and other contact information.
g. Identification code of the communication device used by the User to access the Platform.
h. Any other information provided during registration or through communications such as email interactions with the Platform.
i. The Company may also receive personal information about the User from third parties, such as:
Social media services
Commercially available sources
Business partners
If you access the Platform through a social media service or connect your account to a social media service, the information collected may include:
Username associated with that social media service
Profile picture
Email address
Friends list
Public information available through that social media service
By accessing the Platform through social media services, you authorize the Company to collect, store and use such information in accordance with this Privacy Policy.
Non-Personal Information refers to information other than IPI and may include:
User’s geographic location
Details of User’s telecom service provider or internet service provider
Type of browser used (Internet Explorer, Firefox, Opera, Google Chrome etc.)
Operating system of User’s device and the Platform visited before visiting our Platform
Duration of User’s visit along with date and time of access
Non-Personal Information may be collected through cookies.
The Company may store temporary or permanent cookies on User’s computer. Users may disable cookies through browser settings, but doing so may limit certain features of the Platform.
Financial information includes banking or payment related details such as:
Bank account number
Debit / credit card number
Card validity
Cardholder name
For purchases on the Platform, payments may be processed through third-party payment gateway providers. These providers may collect financial information required for transaction processing.
All financial information collected by such third-party gateways will be used only for billing and payment purposes. Verification of financial details is done directly by the User through authentication processes in which the Company has no role.
IPI, INPI and IFI are collectively referred to as “User Information.”
Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law shall not be considered sensitive personal data.
The Company receives and stores information provided directly by Users through:
Registration on the Platform
Surveys and contests
Customer communication
Any other interaction with the Platform
This information helps us improve services and customize the user experience.
The Company may automatically collect information through:
Cookies
Browser activity
Device identifiers
Location data
This information helps provide location-based services, analytics and personalized content.
The Company may receive confirmation when Users open emails sent from the Platform or interact with links contained in such emails.
The Company may receive information from:
Social media platforms
Distributor networks
Other external sources
Such information may be combined with the information already stored about the User.
The Company may use User Information for the following purposes:
Compliance with applicable laws and regulations.
Providing services requested by the User.
Improving Platform functionality and user experience.
Informing Users about offers, products, services and updates.
Conducting surveys, contests and promotional campaigns.
Preventing fraud and illegal activities.
Enforcing Platform terms and conditions.
Sharing information with government authorities where required for investigation or compliance.
Administration of services, research, analytics and business development.
Conducting market research and user preference analysis.
Investigating suspicious or illegal activities.
Conducting digital forensics and internal audits if required.
Detecting violations of applicable laws including the Information Technology Act, 2000.
Measuring effectiveness of services and facilitating payments.
Complying with legal obligations or responding to lawful requests from government authorities.
All User Information provided to the Company is voluntary.
The User must ensure that the information provided is accurate, current and updated.
The User confirms that providing such information does not violate any law or third-party rights.
The Company shall not be responsible for the accuracy or authenticity of the information provided by the User.
The User consents to collection, storage, use and processing of User Information in accordance with applicable law.
The User agrees that disclosure or transfer of information shall not cause wrongful loss to the User or wrongful gain to the Company.
The Company may transfer or share User Information within or outside India with affiliates, partners, banks or service providers for operational purposes.
Such transfers will ensure that the receiving parties maintain adequate data protection standards.
The Company implements appropriate security measures to protect User Information from unauthorized access or disclosure.
User Information may be shared with third parties under confidentiality agreements.
The Company shall not be liable for information shared directly by the User with third-party platforms.
While reasonable security measures are taken, the internet cannot guarantee absolute security.
Personal and financial information will be retained as long as necessary for the purpose or as required by law, whichever is later. Non-personal information may be retained indefinitely.
The Company does not endorse content posted through services and disclaims liability for actions taken by Users.
Users agree that any damages claim shall be limited to statutory damages under the Information Technology Act, 2000.
The Company shall not be responsible for loss caused due to Force Majeure Events.
Natural disasters
Civil disturbances
Strikes
Government actions
Computer hacking
Power failure
Network failure
Security breaches beyond reasonable control
The Platform is intended for users above 18 years of age.
In case of company restructuring or asset transfer, User Information may be transferred to the acquiring entity.
All employees and data processors handling User Information are bound by confidentiality obligations.
By using the Platform, the User consents to collection and use of information in accordance with this Privacy Policy.
The Company reserves the right to modify this Privacy Policy and publish updates on this page.
Users may unsubscribe from communications using the unsubscribe link in emails.
The Company reserves the right to limit membership based on availability of contact information.
Users may submit questions or complaints regarding this Privacy Policy to the Grievance Officer at:
Email: care@vexon.in
Any dispute arising out of the interpretation of this Privacy Policy shall be governed by Indian laws, and the Dhule Courts shall have exclusive jurisdiction.
Users may request the deletion of their account and associated personal data at any time.
To request deletion of your account and data, users may:
Contact us via the support email provided in the application or website.
Submit a request through the official website support page.
Upon receiving a verified request, we will process the deletion within a reasonable timeframe, unless we are required to retain certain information for legal or regulatory purposes.
Once the deletion process is completed, the user will no longer be able to access the account or related services.
